Services · Maintain
Software Maintenance & Support
Reliable maintenance that keeps essential systems working.
Software needs care after launch — updates, monitoring, backups, small fixes and gradual improvement. Without it, small issues become outages, vulnerabilities and expensive emergencies.
DS Digital maintenance plans give you a development partner on call: scheduled health checks, dependency updates, error monitoring, backup verification and prioritised fixes, with clear limits and honest communication.
Problems we solve
Sound familiar? We can help.
Nobody watches the system
Errors go unnoticed until a customer or auditor finds them.
Updates never happen
Fear of breaking things means nothing is ever updated — increasing risk monthly.
Developer disappeared
The person who built the system is gone and nobody knows how it works.
Small issues pile up
A growing list of minor faults that slow staff down every day.
Process
How delivery works.
Onboard
Access, documentation review and baseline health check.
Stabilise
Fix urgent risks and set up monitoring and backups.
Maintain
Scheduled updates, checks and fixes each cycle.
Report
Plain-language monthly summary of work and risks.
Deliverables
What you receive.
Monthly health checks and update reports
Dependency and security updates
Error monitoring and investigation
Backup configuration and restore testing
Prioritised bug fixes within plan hours
Small enhancements within agreed scope
Honest scope limits
- · Maintenance covers upkeep and small fixes — major new features are quoted separately
- · Response targets are defined per plan; 24/7 cover is not standard
- · Emergency and after-hours work is billed under separate terms
FAQs
Maintenance — questions.
Maintenance is proactive scheduled work (updates, checks, monitoring). Support is reactive help when something goes wrong. Our plans combine both with clear hour limits.
Next step
Need maintenance? Let's scope it properly.
Tell us about your situation in plain language. We'll respond with honest next steps and clear pricing.
dsdigitalia@gmail.com · +27 68 624 1493